Skip to main content
PagerDuty

​
Overview

The PagerDuty integration surfaces active incidents and on-call schedule data in Pwnbook so security teams can monitor operational incidents alongside vulnerability findings and security events — without switching tools.

​
Prerequisites

  • A PagerDuty account
  • Admin or Account Owner access in PagerDuty to create API keys
  • Admin or Owner access in Pwnbook

​
Credentials required

FieldDescription
API KeyA PagerDuty REST API key — either a General Access key or a Read-only key
A read-only key is sufficient for pulling incident and schedule data into Pwnbook.

​
Setup

1

Create a PagerDuty API key

  1. In PagerDuty, go to Integrations → API Access Keys.
  2. Click Create New API Key.
  3. Give it a description like “Pwnbook”.
  4. Select Read-only API Key (Pwnbook only needs read access).
  5. Copy the generated key.
2

Configure in Pwnbook

  1. Go to Organization Settings → Marketplace → PagerDuty.
  2. Paste your API Key.
  3. Click Save & Test — Pwnbook verifies access by listing your PagerDuty services.

​
What’s available

FeatureDescription
Active incidentsCount of open and acknowledged incidents, broken out by urgency
Incident listFilterable list of incidents with service, status, and triggered time
On-call schedulesWho is currently on call for each schedule
ServicesHealth summary across your PagerDuty services

​
Workbench card

The PagerDuty workbench card on your Security Workbench shows:
  • Count of triggered (unacknowledged) and acknowledged incidents
  • Current on-call responder name for your primary schedule
  • A View all link to the full incident list

​
Incident urgency mapping

PagerDuty incidents have a high or low urgency. Pwnbook displays them as:
PagerDuty urgencyDisplayed as
highCritical
lowLow

​
Disconnecting

  1. Go to Organization Settings → Marketplace → PagerDuty.
  2. Click Disconnect.
  3. Confirm.